Freshworks delivers cloud-based CRM, ITSM, and customer support solutions that are powerful, affordable, and quick to implement — so your team can focus on what matters most.
One suite. Every touchpoint. Freshworks products work together seamlessly to deliver exceptional experiences at every stage.
Award-winning customer support platform with ticketing, automation, and AI to delight customers at scale.
AI-powered CRM that helps your sales team close deals faster with built-in phone, email, and chat.
Modern IT service management with ITSM, ITOM, and ESM capabilities in one intelligent platform.
AI-first customer messaging across web, mobile, and social channels — powered by smart bots.
Omnichannel marketing automation with CRM sync, email campaigns, and behavioural targeting.
Smart HR software for onboarding, PTO tracking, employee information, and HR workflows.
Unlike legacy tools, Freshworks products are intuitive and fast to deploy — so you see value from day one.
Average go-live time is under 7 days. No heavy consulting required — your team can do it.
Freddy AI is woven throughout every product to automate repetitive tasks and surface smart insights.
Connect with Slack, Shopify, Salesforce, Jira, Stripe, and hundreds of tools your team already uses.
SOC 2 Type II, GDPR, and ISO 27001 certified. Your data stays safe, always.
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Thousands of companies rely on Freshworks to deliver better experiences every day.
"Freshdesk transformed our support team. We went from 48-hour response times to under 2 hours in just one month. The AI automation is genuinely impressive."
"We evaluated 6 CRMs before choosing Freshsales. The setup was seamless and our sales pipeline visibility improved dramatically in the first week."
"Freshservice replaced a tool that cost us 5x more, with zero drop in capability. Our IT team was up and running in four days — that still amazes me."
Have questions about our products, pricing, or need a custom demo? Our team is here to help.
+1 (855) 747-6767
Mon – Fri, 9 AM – 6 PM EST
2950 S Delaware St, Suite 201
San Mateo, CA 94403, USA
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